Last updated: February 6, 2026
By accessing or using the Octo platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms apply to all visitors, users, and others who access or use the Service.
Octo is a form building and data collection platform that allows users to create, distribute, and analyze forms and surveys. The Service includes, but is not limited to, form creation tools, data collection features, analytics dashboards, and integration capabilities with third-party services.
To use certain features of the Service, you must register for an account. When you register, you agree to provide accurate, current, and complete information. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
You agree to use the Service only for lawful purposes. You are responsible for:
You may not use the Service to:
The Service and its original content, features, and functionality are owned by Octo and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You retain ownership of content you create through the Service, but grant us a license to host, store, and display that content as necessary to provide the Service.
When you use the Service to collect data from respondents, you act as the data controller and Octo acts as the data processor. You are responsible for ensuring that your data collection practices comply with applicable privacy laws. Our processing of such data is governed by our Privacy Policy and any applicable Data Processing Agreement.
Certain features of the Service may require payment. By subscribing to a paid plan, you agree to pay all applicable fees. Fees are non-refundable except as required by law or as expressly stated in these Terms. We reserve the right to change our pricing with reasonable notice.
We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to notify you of scheduled downtime in advance.
To the maximum extent permitted by law, Octo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.
You agree to indemnify, defend, and hold harmless Octo and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of another.
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease. You may also terminate your account at any time through your account settings. Provisions that by their nature should survive termination shall survive.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.
These Terms shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these Terms or your use of the Service shall be submitted to the exclusive jurisdiction of the competent courts in Amsterdam, the Netherlands. If you are a consumer resident in the EU, you may also bring proceedings in the courts of your country of residence.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Octo regarding your use of the Service and supersede all prior agreements and understandings.
If you have any questions about these Terms, please contact us at: